![]() ![]() However, if your content is copying and takes longer than a minute, then it’s possible for a situation to occur where the scan occurs before the copy finishes (and thus the content is not ready/available for the scan). If nothing else has changed at that point, it will perform a library scan. In such a situation, when the content copy first starts, the Plex Media Server scanner can note the change and then wait 60s. Related Page: File system permissions (Wikipedia) Copy In ProgressĪnother thing that can cause issues is if you’re copying content to the drive and directly into the content location. That includes new files you copy into the content location. Tip!: You’ll want to make sure that not only the folder that contains the files but also the files themselves have the correct permissions. The user account needs to have at least read and execute permission for the directories and content. If using a network share, you need to ensure that the share is under a user that has appropriate access permissions. For NAS- or Linux-based Plex Media Server installs, it will usually be the plex:plex user in a default install. The user account under which your Plex Media Server is running needs to have “permission” to access your content.įor Windows or OS X installs, this will almost always be the user account logged into the computer. If no content at all is being found or you’re unable to see particular directories when trying to set up a library, you may be encountering permission issues (which prevent Plex from being allowed to see/access the content). You’ll need to extract the content so that the standard media file itself is available. Plex does not support reading content stored inside such archive containers/files. Related Page: Converting ISO, Video_TS, and Other Disk Image Formats Archived ContentĬontent that is inside an archive container (such as ZIP, RAR, GZIP, TAR, or similar files) will be ignored. Related Page: Why are ISO, VIDEO_TS, and other Disk Image Formats Not Supported? You can, however, convert the content to a compatible format. ISO, IMG, VIDEO_TS, BDMV, or similar), those are not supported by Plex Media Server. Related Page: Special Keyword File/Folder Exclusion Disk Image Format ContentĪs mentioned above, if your content is in a “disk image” format (e.g. Some content – including ISO, IMG, VIDEO_TS, BDMV, and other disk image content – is also automatically excluded. plexignore file or the file/folder name might include a special word that can trigger it to be ignored. Related Page: Your Media Excluded ContentĬontent might be excluded explicitly by use of a. If you run into issues with content not being found, being ignored, or simply not matching well, the first thing you should do is to follow the naming and organization recommendations. The TV scanners will skip content that is not named like a television episode.The movie scanners will skip content that is named like a television episode (including date-based episodes).Two broad guidelines can often help here, too: However, there are times where the scanners may need some help and that’s done by naming and organizing the content in an expected way. Plex’s scanners are generally quite robust and can often do a good job even with content that doesn’t follow the naming recommendations. The biggest reason by far for items to not be found during a library scan is due to naming. ![]()
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